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Claims Satisfaction Survey
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Claim Number:
Address:
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How did you report your claim?
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Did your adjuster explain our Claims Process?
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Did we keep you informed throughout the Claims Process?
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How satisfied were you with the service provided by your adjuster?
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Could you provide some details to help us improve?
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Were you satisfied with the quality of work and service provided by your contractor?
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Could you please provide further comments, including the name of your contractor?
Did the policy coverage match your expectations as outlined to you by your Agent / Broker when your policy was written?
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Was the overall timeliness of your claim acceptable?
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How would you rate your overall claims experience?
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Very Dissatisfied
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Would you recommend SE Mutual Insurance to your friends and family?
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