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Are you satisfied with the service you receive from your Agent?(Required)

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Are you willing to share why you're not satisfied?

In the last year, how many times have you corresponded with or seen your Agent?(Required)

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Would you like to correspond or see your Agent(Required)

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Would you like your Agent to contact you?(Required)

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First Name Last Name

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Would you like to go paperless and receive your policy documents via email?(Required)

Yes

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I have already signed up

When considering your insurance needs, what factors are most important to you?(Required)

Please select your top 3

Customer Service

Responsiveness of your Broker

Knowledge of your Broker

Having the lowest price

Accessibility of your Broker

That your insurance company is based in New Brunswick

Having multiple ways to contact your Broker, such as phone, email, text, etc.

SE Mutual's corporate reputation

Claims resolution

SE Mutual's contribution to the local community

When considering your insurance needs, what factors are most important to you?(Required)

Please select your top 3

Customer Service

Responsiveness of your Agent

Knowledge of your Agent

Having the lowest price

Accessibility of your Agent

That your insurance company is based in New Brunswick

Having multiple ways to contact your Agent, such as phone, email, text, etc.

SE Mutual's corporate reputation

Claims resolution

SE Mutual's contribution to the local community

Have you had a claim with us in the last 5 years?(Required)

Yes

No

How would you rate your overall claims experience?(Required)

Very Satisfied

Satisfied

Neutral

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Very Dissatisfied

Are you willing to share why you're not satisfied?

How many years have you been a client of SE Mutual Insurance?(Required)

Less then 2 years

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How did you hear about SE Mutual Insurance?(Required)

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Which age group do you belong to?(Required)

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Yes

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First Name Last Name

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Please provide any comments about your experiences with SE Mutual Insurance and how we may be able to better serve you.

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E1B 5R6

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