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Claims Satisfaction Survey
Name
(Required)
First
Last
Claim Number:
Address:
(Required)
Email
(Required)
How did you report your claim?
(Required)
Directly to SE Mutual
Agent / Broker
After hours
Did your adjuster explain our Claims Process?
(Required)
Yes
No
Did we keep you informed throughout the Claims Process?
(Required)
Yes
No
How satisfied were you with the service provided by your adjuster?
(Required)
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Could you provide some details to help us improve?
(Required)
Were you satisfied with the quality of work and service provided by your contractor?
(Required)
Yes
No
Could you please provide further comments, including the name of your contractor?
Did the policy coverage match your expectations as outlined to you by your Agent / Broker when your policy was written?
(Required)
Yes
No
Please provide further comments
Was the overall timeliness of your claim acceptable?
(Required)
Yes
No
Could you provide some details to help us improve?
How would you rate your overall claims experience?
(Required)
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Could you provide some details to help us improve?
(Required)
Would you recommend SE Mutual Insurance to your friends and family?
(Required)
Yes
No
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Additional Comments:
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I give permission to SE Mutual Insurance to use my comments and first name only for future analytics and marketing material.
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Mar 12, 2024
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Dec 21, 2023
2022 Annual General Meeting of Policyholders
Mar 28, 2023
2021 Annual General Meeting of Policyholders
Mar 29, 2022
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Nov 16, 2021
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