Claims « Back to Our Services

The purpose of your insurance policy is to protect what matters most to you. If you are unsure of the specific coverages of your policy, we urge you to contact your accredited South Eastern Mutual agent. He or she will be happy to sit down with you and review the details of your policy to ensure you are fully protected against any possible losses.

Our on-staff claims adjuster is trained to effectively handle all types of losses. We are proud of our claims service record, and are pleased to offer an average claim-to-payment turn around time that is among the fastest in the industry.

In the event that you experience and insured loss:
  • Please contact your South Eastern Mutual agent
  • If your agent is unavailable, please call our head office at (506) 386-9002 and ask for the claims department.

As your trusted insurance provider, it is the responsibility of South Eastern Mutual to ensure that your life is returned to pre-incident condition, as per the details and coverages purchased and outlined in your insurance policy. If you experience an insured loss, we promise to examine and process your claim with as little inconvenience to you as possible.

File a Claim