We Are Hiring a New Administrative Coordinator!

POSITION:  Administrative Coordinator


LOCATION:  Riverview, NB


COMPANY INFORMATION:  SouthEastern Mutual Insurance Company (SEM) is a well-established insurance company that has been serving New Brunswick policy holders since 1938. We have been ranked amongst the top 101 businesses in Atlantic Canada, in addition to being ranked as one of the Best Places to Work.  SEM is a financially strong mutual property and casualty company located in Riverview, NB. We deliver home, tenant, farm and commercial products with automobile coverage being delivered in partnership with United General Insurance to our policy holders in SouthEastern New Brunswick.



The incumbent has responsibility to provide effective administrative coordination through high quality customer service and support to all internal and external stakeholders.  Work collaboratively with CEO and Management to continuously improve processes and communication with all staff and agents.




  • managing incoming calls, providing service and redirecting as required
  • providing high quality customer service to all walk-in clients; accepting and processing payments, dealing with vendors and generally managing reception desk activity
  • provide administrative support to CEO, Management and Staff
  • create and maintain Excel spreadsheets, MS documents & PowerPoint presentations
  • ability to trouble shoot IT problems and find resolution
  • complete various reports as required
  • maintain company’s website and Facebook page
  • coordinate company’s involvement in trade shows & promotional events
  • meeting preparation; including setup of room & equipment, preparation & distribution of documents & materials, ordering of meals, etc.
  • assist with the planning & coordination of special events and AGM



  • post-secondary or equivalent
  • customer service experience
  • bilingualism required
  • general insurance knowledge would be an asset
  • CIP would be an asset. Must be willing to complete.


If you have the qualifications to take advantage of this challenging yet rewarding career, please send your resume in confidence to:

SouthEastern Mutual Insurance Company

Sandra Batten, Operations Manager

663 Pinewood Rd, Riverview, NB  E1B 5R6

Or  E-Mail: sandra.batten@semutual.nb.ca

We would like to thank all applicants for the time and interest; however, please note that only those selected for interviews will be contacted.